Common Questions and Answers .: Knowledge Base

Can I attach a file to an email campaign that I create using your email marketing system?
Our system does not offer the ability to...

8-30-2007 Views: 6443

Can I edit my unsubscribe link?
You can edit the unsubscribe link to...
(No rating) 8-30-2007 Views: 7170

Configuring SPF Records
This article will help you set up SPF...

8-30-2007 Views: 6633

Deleting Subscribers
When uploading your file of subscribers...
(No rating) 10-12-2007 Views: 11541

Do you sell E-Mail lists?
No we do NOT sell e-mail lists. Our service is...

4-8-2008 Views: 10181

I received a complaint on my report, what does this mean
A 'complaint' is something the subscriber...
(No rating) 8-30-2007 Views: 7310

I've been blacklisted -ISP Listings
What to do if you get blacklisted or want to...
(No rating) 8-14-2007 Views: 5785

If my imported list has duplicate addresses, will the recipient receive more than one copy of the message?
No, Email System recognizes duplicate addresses...
(No rating) 8-30-2007 Views: 3787

Private IP’s
What is a Private IP address? An IP address...
(No rating) 8-14-2007 Views: 3390

Steps I can take to ensure that my IP address is not blacklisted
Getting spam complaints from your subscribers...

8-14-2007 Views: 4156

What is Mail Merge and how do I use it
The mail merge function takes...
(No rating) 8-30-2007 Views: 8584

What is the difference between Unique View and View?
A unique view represents the total...
(No rating) 8-30-2007 Views: 4454

Why do e-mails I send contain gibberish characters?
If your email was created in Word or a...
(No rating) 4-9-2008 Views: 4118

Why was my e-mail blast rejected?
There are a number of reasons an e-mail blast...

4-8-2008 Views: 8043